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DISCO offers several types of training to help customers
maximize product understanding and equipment uptime. Operation and maintenance training can
be especially valuable when new equipment is added, or new staff welcomed, to the production
line. |
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When our machine has a design change, we notify the latest
design change notification to the customers who have our machines. We also provides machine
improvement information for stable machine operation. To use these information, application
is needed to our representative sale person beforehand. (The summary is shown for your image
at the tentative screen.) |
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DISCO has made the production inspection sheet of the
product which you purchased available on our Web site, so that you can use DISCO precision
processing tool with more confidence. Also, by reducing the printed inspection sheets conventionally
included with our products, DISCO is making the effort to consider the environmental impact. |
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In order to get the best processing results, we need to create the conditions that allow each product to exert its full potential. DISCO provides information on how to improve applications, so that our customers can get the best processing results by using our products under the most appropriate conditions. |
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DISCO’s experienced Customer Engineers provide convenient
and reliable on-site maintenance and repairs, while DISCO’s parts supply and parts
repair services help keep equipment running in top condition. |
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To promote the 3 R's (reduce, reuse, recycle), DISCO collects
and recycles its used equipment from customers for a modest fee. To perform this service,
DISCO has received qualification from the Ministry of the Environment as a Nationwide Recycler
of Designated Industrial Refuse. |
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In response to the green procurement of our customers,
it is possible to print out, in a timely manner, the "Certificate of Non-Use of DISCO-specified
Use Limit Substances", for the precision processing tools which we have clarified do not
include the use limited substances (15 substances) as specified by DISCO. |
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To provide our customers around the world with the best
possible service, DISCO has established a global network of DISCO Group companies. |
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Although the year 2000 has come and gone, DISCO continues
to provide Y2K information to customers who may have concerns about machine compliance. |
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